Privacy Policy

Last updated on Jul 1, 2025

Geoflow Privacy Policy
Effective Date: 1st July 2025

Geoflow is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services, including our website, mobile applications, and related digital products (“Services”).

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

  • Full name, email address, phone number, company name, and other identifying information you provide.
  • Payment and billing information when you subscribe to a plan.

b. Project and Job Data

  • Survey job details, coordinates, pillar data, uploaded files (e.g. PDFs, plans), and any data you input into the platform.

c. Device & Usage Information

  • Browser type, IP address, operating system, device identifiers, pages visited, access times, and usage logs for analytics.

d. Cookies and Tracking Technologies

  • We use cookies, beacons, and similar technologies to enhance user experience, analyze platform usage, and provide targeted content.

2. How We Use Your Information

We use the data collected for the following purposes:

  • To deliver and improve our Services and platform features.
  • To securely process payments and manage subscription accounts.
  • To communicate with you, including support, onboarding, and updates.
  • To personalize and optimize your experience.
  • To protect against fraud, misuse, and unauthorized access.
  • To comply with legal requirements and enforce our policies.

3. How We Share Your Information

We do not sell your personal data. We may share your information as follows:

  • With Service Providers: For payment processing, cloud storage, analytics, or customer support.
  • With Legal Authorities: If required by law or to protect the integrity of our platform.
  • With Business Partners or Successors: In the event of a business restructuring, merger, or acquisition.

4. Data Security

We apply strict administrative, technical, and physical safeguards to secure your information. While we strive for the highest security standards, no online platform is entirely immune to risks.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, update, or delete your personal information.
  • Opt-out of marketing emails and communications.
  • Withdraw consent for processing (where applicable).
  • Request data portability or restrict certain types of data use.

To exercise these rights, please contact us at privacy@trygeoflow.ng.

6. Third-Party Links

Our Services may include links to external websites. We are not responsible for their content or privacy practices. Please consult their privacy policies when interacting with those sites.

7. Children’s Privacy

Geoflow is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we’ve collected such data, we will delete it promptly.

8. Updates to This Privacy Policy

We may revise this policy periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our Services constitutes your agreement to the updated terms.